5 Things all IT Managers Should do to get Stakeholder Buy-In
Implementing a successful enterprise architecture (EA) transformation requires stakeholder buy-in. Hearing that may make you frustrated and worried about the... Read →
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What Your Executives Want to See When You’re Presenting Your Roadmap
As a product manager who now sits on the other side of the table as an executive, I’ve had lots... Read →
The Biggest Problem with Customer Delight Expectations
Making a sale deserves celebration, but ringing that bell is only the start of the customer journey. Now it’s time... Read →
Why Enterprise Architects Need to Be Great Storytellers
Leaders in technical organizations that want to advance their agendas must be able to communicate a strong vision and rationale… Read →
8 Tips for Building an Executive-Facing Roadmap
Product managers should not create their roadmaps with a one-size-fits-all approach; each audience needs varying levels of detail and transparency…. Read →
Don’t Let Technology Changes Turn into Technical Debt
Technological evolution doesn’t stop. It doesn’t go on vacation, it doesn’t take a victory lap, it rarely even pauses long… Read →
Tips for Communicating with IT Stakeholders
Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting… Read →
A Product Manager’s Guide to Building Customer Loyalty
In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have… Read →
Should You Try to Extend Your Mature Product’s Life, or Build a New One?
Product managers will encounter many forks on the road to growth and product success. Those forks always require answering difficult… Read →
5 Ways to Build Credibility as a Product Manager
In product management, there’s no universal measure of your worth and accomplishments that speaks for itself. If you want credibility… Read →
Sticking to Your Product Vision Means Saying “No”
Product managers wear many hats, but one of the most uncomfortable ones they’re forced to occasionally don is that of… Read →
Product Managers: Learn to Let Go
I spent the last couple days in San Francisco attending my first Mind the Product conference. On top of marveling… Read →
5 Ways to Make Time for Strategic Thinking
The daily demands of product management make it challenging to carve out time for strategic thinking. But if we’re only… Read →
7 Tips for Creating Your Customer Advisory Board
A Customer Advisory Board is a group of customers who meet on a regular basis to share insights and advice… Read →
From Awareness to Adoption: Keys to a Successful New Feature Launch
Product teams must not only create an amazing product, they also need to set the stage for the product getting… Read →
Product Accessibility Shouldn’t Be an Afterthought
I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with… Read →
A Well-Balanced Roadmap: Combining Near-Term Priorities with Long-Term Goals
When we plan out our lives, it’s always a balance between our immediate needs and our distant objectives. Our product… Read →
7 Product Management Lessons From Real Product Managers
With broad, sometimes ambiguous responsibilities and high expectations, the product manager role is constantly evolving. Product managers are continuously learning… Read →
Managing Products that Lose Money
It should be counterintuitive, but one thing many “unicorns” and scrappy startups have in common is a whole lot of… Read →
Feature Flags: A Product Manager’s Best Friend
Today, software development is all about the need for speed. Feature updates, UI changes and bug fixes are all done… Read →
Tips for Presenting Your Product Roadmap to Investors and the Board
As a product leader, face time with the company’s executive team is to be expected. Although product managers may not… Read →