In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have… Read →

Product managers will encounter many forks on the road to growth and product success. Those forks always require answering difficult… Read →

In product management, there’s no universal measure of your worth and accomplishments that speaks for itself. If you want credibility… Read →

Product managers wear many hats, but one of the most uncomfortable ones they’re forced to occasionally don is that of… Read →

I spent the last couple days in San Francisco attending my first Mind the Product conference. On top of marveling… Read →

The daily demands of product management make it challenging to carve out time for strategic thinking. But if we’re only… Read →

A Customer Advisory Board is a group of customers who meet on a regular basis to share insights and advice… Read →

Product teams must not only create an amazing product, but they also need to set the stage for the product… Read →

I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with… Read →

When we plan out our lives, it’s always a balance between our immediate needs and our distant objectives. Our product… Read →

With broad, sometimes ambiguous responsibilities and high expectations, the product manager role is constantly evolving. Product managers are continuously learning… Read →

It should be counterintuitive, but one thing many “unicorns” and scrappy startups have in common is a whole lot of… Read →

Today, software development is all about the need for speed. Feature updates, UI changes and bug fixes are all done… Read →

As a product leader, face time with the company’s executive team is to be expected. Although product managers may not… Read →

As product managers, there are some things we just have to learn through experience. You’ll never know what it really… Read →

Working with beta testers is a great way to ensure a new product or feature is ready for “prime time”… Read →

An outcome-based roadmap sounds like a good idea. Instead of a long list of context-free features and enhancements the roadmap… Read →

“Stickiness” isn’t always a good thing—but when it comes to products, we generally prefer users stick around and keep using… Read →

Being a mentor to product managers is the ultimate form of paying it forward. When you’ve amassed years or decades… Read →

You’ve probably heard the old adage “success is not a destination, but a journey.” Clearly its authors were not product… Read →

So, you’re a project manager interested in transitioning to a product management career. You’re not alone. We speak with a… Read →

Prioritizing features is such a critical task for product managers and there’s no single “right” way to do it. Instead,… Read →

Short of going public, the goal of many companies is being acquired by a deep-pocketed, larger company with a complementary… Read →

Last week I had the pleasure of attending the ProductCraft conference, a one-day event for product managers in San Francisco…. Read →

First-mover advantage is a real thing. It even has its own TLA (its three-letter acronym being FMA, obviously). The common… Read →

Product managers are also problem managers. Crashes after a new version launch? It happens. Users dropping off after initial download?… Read →

Alignment is essential for any organization and a challenge that many grapple with regularly. Ensuring everyone is striving toward the… Read →

Competitors make our own products better—they create urgency and drive innovation by providing both motivation and a measuring stick. If… Read →

Product management receives a constant barrage of requests from a variety of sources. Whether you’re talking to customers, salespeople, executives,… Read →

Product managers often think of project managers as tactical professionals. This is only partially true, but it’s an understandable misconception…. Read →

As companies grow, informal conversations and emails aren’t sufficient to ensure the entire staff is properly informed and motivated. To… Read →

Ask any SaaS company about their key metrics, and growth will inevitably come up quickly. Whether they’re exceeding expectations or… Read →

Are we there yet? This is a difficult question to answer when no one agrees on where exactly “there” is…. Read →

Product management owns the roadmap. They spend more time than anyone in the company poring over this important strategic blueprint…. Read →

Most aspects of our lives are about achieving specific goals. We want to eat, so we make a meal. We… Read →

For a product manager to be successful, they must be viewed as both credible and trustworthy. Without that confidence, product… Read →