Getting Real about Customer Delight: The Strategy of Emotional Outcomes
It’s all the rage, and is often the reason we get out of the bed each day – we want... Read →
How Do You Know Your R&D Spend is Appropriate?
There is no more measurable part of an organization than the sales team. They have targets and quotas, and they... Read →
Top 7 Reasons You Need to Conduct a Squad Calibration With Your Product Team
Ocean’s 11. “The A-Team.” All those Fast & Furious movies… US popular culture is littered with examples of assembling all-star... Read →
Aligning Your Roadmap Themes to the Customer Journey
Much has been written over the last few years on the idea of the featureless roadmap, which challenges product teams... Read →
My Experience Transitioning From Engineering to Product Leadership
When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Flash forward... Read →
Your MVP is Not the Minimum Product
If you’re a product manager or part of a startup, you’ve likely heard about the Minimum Viable Product concept for... Read →
Your Dev Squads Shouldn’t Be Hitting 100% of Their Sprint Goals
Goals are a good thing. Without setting goals, we have don’t know what we’re trying to accomplish and have no... Read →
4 Useful Real-Life Customer Interview Email Templates
Communication is a vital skill for product managers. We spend lots of time thinking about the best way to deliver... Read →
Category: Tools and Resources
Missed Details That Can Cause Huge Product Reputation Ramifications
Product managers are all about prioritization. The items that deliver the most value to a product’s reputation, help the product… Read →
5 Key Skills of Outstanding eCommerce Product Managers
Marketplaces like Amazon and eBay have built such outstanding online shopping experiences that consumers now take these experiences for granted…. Read →
Gathering Feedback From Unengaged Customers, Featuring Brian Tan
Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when… Read →
How to Support a Change Management Process Using Roadmaps
Change is hard. It’s an uphill battle against the familiar, the routine, complacency, and inertia. Even when people agree, change… Read →
4 Useful Real-Life Customer Interview Email Templates
Communication is a vital skill for product managers. We spend lots of time thinking about the best way to deliver… Read →
8 Product Management Trends That Are Here to Stay
Velcro sneakers are relegated to the senior citizens’ section of shoe stores. Plasma TVs are collecting dust. Vine’s six seconds… Read →
