Action Priority Matrix

What is an Action Priority Matrix? An action priority matrix is a diagram that helps people determine which tasks to focus on, and in which order. You create this matrix using two components. First, draw a graph that measures effort along the x-axis and impact along...

Opportunity Solution Tree

What is an Opportunity Solution Tree?  An Opportunity Solution Tree (OST) is a visual aid that helps enable the product discovery process through the non-linear organization of ideation flows, experimentation, and identification of gaps. Simply put, an OST is a visual...

5 Ws and H

What Does 5 Ws and H Mean? The term 5 Ws and H refers to the six basic questions to ask when gathering information or solving a problem. The questions are: 1. Who? 2. What? 3. Where? 4. When? 5. Why? 6. How? The goal of this technique is to gain a factual answer to...

HEART Framework

What is the HEART Framework? The HEART framework is a methodology to improve the user experience (UX) of software. The framework helps a company evaluate any aspect of its user experience according to five user-centered metrics. These metrics, which form the acronym...

Planning Poker

What is Planning Poker? Planning poker (also called Scrum poker) helps agile teams estimate the time and effort needed to complete each initiative on their product backlog. The name from this gamified technique is planning poker because participants use physical...