Product Strategy
Is it Time to Update Your User Personas?
Just as your product evolves over time, so will your user personas. Product teams need to stay on top of...
Product Strategy
Just as your product evolves over time, so will your user personas. Product teams need to stay on top of...
Career and Interviews
Here are the questions we're hearing businesses ask in job interviews to find a great product operations analyst.
Product Strategy
Product managers should understand the difference between ideas vs. opportunities. In this post, we’ discuss those differences.
Product Leadership
After reading a blog or a book or attending a conference or talk on product management, I’m always excited to...
Roadmap and Roadmap Management
Comparing the two roadmapping softwares, ProductPlan vs. Roadmunk. Which is the best for functionality, feature set, design, and price?
Product Management
This article outlines the advice I gave students and includes updates on some of the concepts to my current thinking...
Product Management
This piece will define the seven main stages of the product management process. And while the names and details may...
Roadmap and Roadmap Management
Publishing a customer-facing product roadmap can benefit a company in several ways. Product teams use them for many strategic reasons....
Roadmap and Roadmap Management
You need customer feedback to inform your product decisions and help you establish a foolproof product strategy. The more insight...
Product Metrics and Analytics
Churn feedback is invaluable. That's why we're sharing how to efficiently collect, manage, and handle churn feedback for product success.
Customer-Centricity
No business can survive without their customers. Too often, organizations get caught up in their own priorities. While the company...
Customer-Centricity
Interviewing customers and prospects is one of the best ways to validate your product or idea. Learn best practices for...
Roadmap and Roadmap Management
In Product Roadmaps: Your Guide to Planning and Selling Your Strategy, we walk you through the basics of building and...
Customer-Centricity
When is a customer request actionable? Explore which steps can help you make this determination to take action to complete...
Customer-Centricity
Product managers are often tasked with managing countless customer requests. But as the strategic masterminds behind product strategy, we know...
Customer-Centricity
Here are 7 strategies to validate customer requests before acting on them, plus methods for validating customer requests.
Product Management
Nobody watching or listening to your product demo actually cares about your product, your company, or you. That’s why one...
Customer-Centricity
“Please complete the following 20-minute customer survey.” If you saw that subject line in your email inbox, would you feel...
Customer-Centricity
Customer feedback is useful at every stage of the product development lifecycle. But how do you gather feedback for a...
Product Management
Being allowed to give a product demo to a prospect is a major step in the sales cycle. But who...
Product Managers
Product managers, customer success, and coffee dates? Learn how to use the real-world knowledge your success reps are continuously collecting.
Product Management
Your product is ready. You’ve tested it—and it works exactly as you’d envisioned. You and your cross-functional teams have reviewed...
Product Management
Effectively handling customer feedback is one of the most important responsibilities of a product manager. It’s also one of the...
Product Managers
Discover the 12 things product managers should do in the first 30 days on the job, such as audit customer...