Customer-Facing Product Roadmap Template

Customer-Facing Product Roadmap Template

  • Lightweight theme-based roadmap that keeps customers up to date
  • Color-coded so your customers can quickly identify the items that matter to them
  • Broad or no time frame to prevent you from making promises you can’t keep

A customer-facing product roadmap is a great way to promote trust through transparency with your customers and prospects. Some product teams choose to share their high-level customer-facing roadmaps publicly so both their customers and their prospects can see what the product team is working on and get a look into the future.

This roadmap has quarterly timelines, but you can easily switch the template over to a “no-timeline” look if you desire. Rather than communicate to customers and other external audience members in specific features and deliverables, this roadmap uses containers to depict themes rather than specific features. It gives the product team the flexibility they need to choose the best ways to approach their objectives. If you want to communicate more specific deliverables under each theme, you can easily nest them as bars within the themes.

Quick Facts

Use Case:
Product Team
Audience:
Customers and Prospects
Time Horizon:
1 Year
Time Units:
Quarters
Legend:
Customer Markets